Privacy Policy of Jili26

Welcome to the Jili26 Privacy Policy. Jili26 is an online gaming platform operating at jili26.net, designed and built for the Philippine market. We offer a curated selection of casino-style games, live dealer experiences, sports-themed slots, and bingo titles to eligible players across the Philippines.

This Privacy Policy ("Policy") describes how Jili26 ("we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "player") who access or use the Jili26 platform, including the website at jili26.net and any associated mobile applications (collectively, the "Platform").

Jili26 is committed to protecting your privacy and handling your personal data with the highest standards of care, transparency, and security. This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on Jili26, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy.

For the purposes of the Philippine Data Privacy Act of 2012, Jili26 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As the PIC, Jili26 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

Jili26 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable data protection laws. You may contact our DPO directly for any privacy-related inquiries, requests, or complaints. Contact details for our DPO are provided in Section 15 of this Policy.

Where Jili26 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud hosting services — those providers act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with Jili26's instructions and this Policy.

Jili26 collects the following categories of personal data from players and platform users:

Identity & Registration Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Gender
• Nationality and country of residence
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)
• Username and password (stored in encrypted form)

Contact Data:

• Email address
• Mobile phone number
• Residential address (including barangay, city/municipality, province, and postal code)

Financial & Transaction Data:

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details for BPI, BDO, or Metrobank transfers
• Deposit and withdrawal history
• Transaction amounts, dates, and reference numbers
• Bonus and promotional activity records

Gaming & Behavioral Data:

• Game session history, including games played, bets placed, and outcomes
• Session duration and login/logout timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion requests, reality check settings)
• Customer support interaction records

Technical & Device Data:

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookies and similar tracking technologies (see Section 10)
• Platform access logs and error reports

Jili26 collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, browser information, and session activity logs, through the use of cookies and similar technologies.
• Third-party sources: Identity verification data from third-party KYC (Know Your Customer) providers; fraud detection signals from payment processors; and, where applicable, information from publicly available sources or regulatory databases to fulfill our anti-money laundering obligations.
• Referral programs: If you were referred to Jili26 by another player through a referral program, we may receive limited information about you from the referring player solely for the purpose of crediting the referral.

Jili26 does not collect personal data from social media platforms or third-party login services. All account registrations must be completed directly through the Jili26 Platform.

Jili26 processes your personal data for the following specific, legitimate purposes:

• Account management: To create, maintain, and administer your Jili26 player account, including processing your registration, verifying your identity, and managing your account settings.
• Age verification: To verify that you meet the minimum age requirement of 21 years as required under Philippine law for participation in online gaming activities.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Regulatory compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR guidelines, and the Data Privacy Act of 2012. This includes conducting Know Your Customer (KYC) checks and filing required reports with regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Customer support: To respond to your inquiries, resolve complaints, and provide technical assistance.
• Responsible gaming: To monitor gaming behavior for signs of problem gambling, to administer responsible gaming tools such as deposit limits and self-exclusion, and to fulfill our duty of care to vulnerable players.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the features, performance, and user experience of the Jili26 Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications. You may withdraw your consent at any time by contacting our support team.
• Legal proceedings: To establish, exercise, or defend legal claims in the event of a dispute.

Under the Philippine Data Privacy Act of 2012, Jili26 processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the processing of sensitive personal information for identity verification.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and Jili26 — specifically, the Terms & Conditions governing your use of the Platform — including account management, payment processing, and the delivery of gaming services.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to Jili26, including anti-money laundering laws, PAGCOR regulatory requirements, and tax reporting obligations.
• Legitimate interests: Where processing is necessary for the legitimate interests of Jili26, provided that such interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and the improvement of our services.

Where Jili26 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

Jili26 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals. These providers receive only the data necessary to complete the transaction.
• Identity verification providers: Third-party KYC and age verification service providers engaged by Jili26 to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention services: Third-party fraud detection and prevention providers who assist Jili26 in identifying and preventing fraudulent activity on the Platform.
• Cloud and hosting providers: Infrastructure and cloud service providers who host the Jili26 Platform and store data on our behalf, subject to strict data processing agreements.
• Game providers: Where technically necessary, limited technical data may be shared with our game software providers to facilitate gameplay and resolve technical issues.
• Regulatory authorities: The Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where Jili26 is legally required to disclose information in connection with a criminal investigation or legal proceeding.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by Jili26, subject to professional confidentiality obligations.

Jili26 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and anti-money laundering regulations.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML law.
• Identity verification documents: Copies of identity documents submitted for KYC purposes are retained for five (5) years following account closure or the completion of the relevant verification process.
• Customer support records: Records of customer support interactions are retained for three (3) years from the date of the interaction.
• Marketing consent records: Records of your marketing consent or opt-out are retained for the duration of your account and for three (3) years following account closure.
• Technical logs: Server access logs and technical data are retained for up to twelve (12) months, unless a longer retention period is required for security investigation purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with Jili26's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

Jili26 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the Jili26 Platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Your account password is stored using a strong one-way cryptographic hashing algorithm. Jili26 staff cannot view your password in plain text.
• Access controls: Access to personal data is restricted to authorized Jili26 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Firewalls and intrusion detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems that monitor for and respond to suspicious activity in real time.
• Regular security audits: Jili26 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems.
• Two-factor authentication: Jili26 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.

While Jili26 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, Jili26 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

Jili26 uses cookies and similar tracking technologies to enhance your experience on the Platform, to analyze usage patterns, and to support the security and functionality of our services. A cookie is a small text file placed on your device when you visit the Platform.

Jili26 uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting the functionality of the Platform.
• Functional cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics cookies: These cookies collect anonymized information about how players use the Platform, including which pages are visited most frequently and how players navigate between pages. This data is used to improve the Platform's design and performance.
• Security cookies: These cookies help Jili26 detect and prevent fraudulent activity, including bot traffic and unauthorized login attempts.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling strictly necessary cookies may prevent you from accessing certain features of the Jili26 Platform, including your account.

Jili26 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Jili26:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data that Jili26 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data that Jili26 holds about you. You can update most of your account information directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data, subject to Jili26's legal obligations to retain certain data for regulatory compliance purposes. Where a legal retention obligation applies, Jili26 will inform you of the applicable retention period.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time by contacting our support team.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that Jili26 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 15. Jili26 will respond to all data rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request to ensure that we do not disclose your data to an unauthorized person.

The Jili26 Platform is strictly intended for individuals who are 21 years of age or older. Jili26 does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through mandatory identity verification during the account registration process.

If Jili26 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete the personal data in question, and return any deposits made, in accordance with applicable law.

If you are a parent or guardian and you believe that your child under the age of 21 has registered an account on Jili26 or provided personal data to us, please contact our support team immediately. We will take prompt action to investigate and, where confirmed, to delete the data and close the account.

In the course of operating the Jili26 Platform, your personal data may be transferred to and processed in countries outside the Philippines, for example where our cloud hosting providers or game software providers maintain servers in other jurisdictions.

Where such cross-border transfers occur, Jili26 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses in data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to countries that have been assessed as providing an adequate level of data protection by the National Privacy Commission of the Philippines.
• Other legally recognized transfer mechanisms as approved by the NPC from time to time.

By using the Jili26 Platform, you consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.

Jili26 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email to the address associated with their account and/or by posting a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how Jili26 protects your personal data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you do not agree with any changes to this Privacy Policy, you should stop using the Platform and may close your account in accordance with the account termination provisions in our Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Jili26 handles your personal data, please contact our Data Protection Officer (DPO) or our general support team. We are committed to responding to all privacy-related inquiries promptly and transparently.

You may reach us through the following channels:

• General Support: [email protected]
• Data Protection Officer: [email protected]
• Website: jili26.net

Please include your full name, registered email address, and a clear description of your request or concern when contacting us. This will help us process your request as efficiently as possible. Jili26 will acknowledge receipt of your inquiry within three (3) business days and will provide a substantive response within fifteen (15) business days, in accordance with NPC guidelines.

If you are not satisfied with Jili26's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.